Frequently Asked Questions

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Answers to Common Questions

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General Infomration

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Yes. We partner with an ICANN accredited Registrar for the registration of domain. The whole process is seamless on our website from domain registration to selecting of your perfect hosting plan.
Yes. We do provide custom build web designing services. Please contact us on sales@canhosting.ca for the quotes.
SSL stands for Secure Sockets Layer. It increase security for your visitors and accept payments with ease! We offer free & auto https!
LiteSpeed web server is a high-performance Apache drop-in replacement. LSWS is the 4th most popular web server on the internet and the #1 commercial web server. Performance up to 9x faster than Apache with a small memory footprint and increased scalability. Full benefits on the official LSWS website.
All of our Dedicated Server packages come with a dedicated IP address for your private name servers. If you need more, you can purchase them. However, our anti-SPAM and abuse team will have to approve any request greater than 3 IPs. Please note SEO is not a valid reason for additional IPs.
VPS stands for Virtual Private Server meaning that the entire file system of the machine is dedicated to you. Unlike our basic and reseller web hosting packages, all of the disk space, RAM, virtual CPU cores, etc. will be dedicated for your use.
MariaDB is a drop-in replacement for MySQL meaning it follows the same schemas and structure therefore is compatible with your current scripts / software that require mySQL. The difference is faster and safer data replication. A complete comparison can be viewed on the official MariaDB website.
No. We do not allow content that could be considered adult in nature on any package at CanHosting.

Techincal Questions

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The host name of your VPS is completely customized to you. When you deploy the server you will be asked to assign the host name. Most customers use subdomains such as server1.companyname.com or alpha.companyname.com. Your name servers will often share the same domain as your host name meaning they would be ns1.companyname.com and ns2.companyname.com.
All of our VPS hosting packages come with a dedicated IP address for your private name servers. If you need more, you can purchase them. However, our anti-SPAM and abuse team will have to approve any request greater than 3 IPs. Please note SEO is not a valid reason for additional IPs.
You will begin to experience many errors across your VPS if you use up all the disk space. All of our VPS hosting packages allow you to instantly upgrade from inside our interface. If you’re on our largest solution, our techs will work with you on an additional solution to manage all of your files.
All of our VPS hosting packages are managed meaning we install, secure, and keep updated the core software. This includes the operating system, CentOS 7, the control panel, Web Host Manager with cPanel, and your database engine, MySQL or MariaDB. We also have a 24/7/365 monitoring team that is on standby to bring your server back online incase of a failure.
All of our Dedicated Servers packages are managed meaning we install, secure, and keep updated the core software. This includes the operating system, CentOS 7, the control panel, Web Host Manager with cPanel, and your database engine, MySQL or MariaDB. We also have a 24/7/365 monitoring team that is on standby to bring your server back online incase of a failure.
The host name of your Dedicated Server is completely customized to you. When you deploy the server you will be asked to assign the host name. Most customers use subdomains such as server1.companyname.com or alpha.companyname.com. Your name servers will often share the same domain as your host name meaning they would be ns1.companyname.com and ns2.companyname.com.
We offer domain name registrtion with Hosting and website designing. See our complete list under "services"

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